Refund and Returns Policy

Columns, Resins, and Associated Accessories

Columns and accessories that are regularly stocked by YMC America may be returned within 30 days of delivery, provided the seals of the original product packaging have not been broken.

*Please note:
Any products that have been opened are not eligible for refund.
Refunds will be issued after the returned product has been received by our warehouse and the condition has been verified.
A 20% restocking fee will be charged for all returns, and shipping charges will not be refunded.

Bulk resins and special-order items cannot be returned for a refund.

To request a return authorization, contact your YMC rep or our Customer Service department.

If approved, we will send you return instructions and refund information.
(Please do not ship any items back to YMC America until we have authorized the return.)

Equipment (Includes platform and custom systems)

Please refer to your agreement of sale for terms and conditions.

Contact your YMC rep or Systems Support if you need assistance.